In this section we cover news, insights and trivia about Intelligent Document Processing (IDP), share interesting articles, upcoming webinars, events and more.
What we cover in this week’s recap:
🗞️News:
ABBYY relocates its global headquarters to Austin and strengthens its leadership team with CCO, VP Customer Experience and VP Engineering
Intelligent Document Processing vendor ABBYY has announced that it has relocated its global headquarters from Milpitas, California to Austin, Texas as part of a broader transformation. ABBYY’s office in Milpitas will remain open. ABBYY also announced the appointment of Roman Kilun as Chief Compliance Officer (CCO) to ensure that the company maintains a comprehensive compliance program across global operations. In addition to his role as CCO, Kilun will continue to serve as ABBYY’s Corporate Counsel, a position he has held for nearly 15 years. Furthermore, ABBYY announced the appointment of Hopeful Owitti as Vice President of Customer Experience and Nick Hyatt as Vice President of Engineering. Ulf Persson, CEO at ABBYY, commented: “ABBYY has empowered thousands of organizations worldwide to digitally transform their business with purpose-built AI for intelligent automation. As a leader, we are constantly transforming and trying to improve ourselves. Relocating our headquarters to Austin, where our product leadership team already is, places us at the heart of a growing tech ecosystem. Together with our development centers in the U.S., India, and Hungary, we’re tapping into top global talent in AI, machine learning, and product development to drive our next phase of growth and innovation.” Patrick (PJ) Jean, CTO and CPO at ABBYY, added: “Our move to Austin represents a significant milestone in ABBYY’s transformation. By bringing our product teams closer to our leadership, we will be fostering the collaboration that strengthens our innovation and delivery of AI-driven solutions, ensuring our products continue to lead the market in intelligent automation. I’m excited to work closely with Hopeful, Nick, and the ABBYY leadership team as we push forward on this journey of growth and innovation that also includes expansion of our global development centers in India and Hungary.”
Indico Data forms Insurance Industry Advisor Network to support its efforts in delivering AI-powered solutions to insurance providers
Intelligent Document Processing vendor Indico Data has announced that it has formed an Insurance Industry Advisor Network. With this strategic initiative, initially consisting of eight industry veterans, Indico Data aims to strengthen its position in the commercial insurance sector. In addition, Indico Data announced the appointment of David Laker, Chief Commercial Officer (CCO) of Guidewire, as a Board Observer. Tom Wilde, CEO of Indico Data, commented: “We are thrilled to welcome such an esteemed group of industry leaders to our advisor network. Their collective experience and insights will be critical in guiding our efforts to deliver innovative AI solutions that empower our insurance customers to achieve superior outcomes. Additionally, we are excited to have Dave Laker join us as a Board Observer. Dave’s expertise in scaling businesses and his deep understanding of the insurance technology landscape will be invaluable as we continue to drive growth and innovation within the industry.”
Appian, Cortical.io, expert.ai and Quantiphi among FinTech Global’s InsurTech100 2024
FinTech information services provider FinTech Global has released its seventh annual InsurTech100 2024, recognizing the 100 most innovative InsurTech companies. According to FinTech Global, this year’s list features companies that are not only tackling the industry’s most pressing challenges, but are also using cutting-edge technology to reshape the way insurers operate and engage with their customers. With Appian, Cortical.io, expert.ai and Quantiphi, the list also includes four Intelligent Document Processing providers.
DOConvert with its latest release V2.1-4-Omer
Intelligent Document Processing vendor DOConvert has announced its latest release, V2.1-4-Omer, which includes automatic classification of every document entering the platform (via API, email, Secure File Transfer Protocol, upload), intelligent document search (with context-relevant results), intelligent splitting of documents and email notifications of document errors.
Datamatics recognized with Circle of Excellence awards for Technology Company of the Year and IT-BPM Tech-Blazer of the Year
Intelligent Document Processing provider Datamatics has announced that it has been honoured with the Circle of Excellence Award for Technology Company of the Year and IT-BPM Tech Blazer of the Year at the Asia CEO Awards 2024.
Nanonets receives 12 G2 Fall 2024 badges
Intelligent Document Processing provider Nanonets has announced that it has been awarded 12 badges in the G2 software marketplace for Fall 2024. Key badges include, among others, ‘Leader in Europe, Asia Pacific, and EMEA OCR’, ‘Leader in Mid-Market OCR’, and ‘Best Estimated ROI in Mid-Market’. Sarthak Jain, CEO & Co-Founder of Nanonets commented: “Automation isn’t just a buzzword anymore—it’s the backbone of how businesses can grow and stay ahead. At Nanonets, we’ve focused on solving a very real problem: the overwhelming amount of unstructured data that businesses deal with every day. We’ve taken what used to be a major headache and turned it into a powerful advantage. Earning 12 G2 badges this Fall is a proud moment for us because it shows that what we’re building is really making a difference. We’re helping our customers work smarter, not harder, and that’s what drives us every day.”
Crawford Technologies receives Net Promoter Score of +8.1
Software solutions and services provider Crawford Technologies has announced that it has received a Net Promoter Score (NPS) of +81. NPS is a key indicator of a high level of customer satisfaction, and according to Bain & Company, the creators of the metric, a score of +80 or higher is considered a top score. Ernie Crawford, CEO and President of Crawford Technologies, explained: “For Crawford Technologies, the Net Promoter Score we achieve has never been just a number. We see it as a reflection of our dedication to customer satisfaction and positive outcomes. Our NPS ranking helps us gauge how we’re doing, what our customers think about us and what we can do to keep improving. It is also a testament to the hard work of our team, which seeks out opportunities daily to ensure that every interaction with customers reflects the high standards that have earned us this recognition.”
📰Article:
Accuracy and confidence in Intelligent Document Processing
Read this insightful article by George Harpur, Co-Founder and CEO at Intelligent Document Processing vendor Aluma, on accuracy, confidence, confidence thresholds, SLA, and LLMs in Intelligent Document Processing.
💡Opinion:
The Rise of Self-Evolving, Interactive Document Processing
Read the latest opinion piece by Christopher Helm, CEO of Helm & Nagel GmbH with its IDP solution Konfuzio, in which he explains how Intelligent Document Processing is evolving into a dynamic, feedback-driven ecosystem where autonomous AI systems continuously learn, adapt, and improve.
🎥Upcoming Webinar:
October 30, 2024, 9:30 am SGT, 10:30 am CET, 1 pm ET: ABBYY Ascend, launch event
Register for the new virtual event series called Ascend from IDP vendor ABBYY, which will focus on the latest AI advancements and is designed to help global organisations accelerate their digital transformation. The first Ascend event will take place on October 30, 2024 and will focus on simplifying processes and accelerating success through intelligent automation, with insights from ABBYY experts Patrick “PJ” Jean, CPO & CTO, Maxime Vermeir, Senior Director of AI Strategy and Product Marketing, Slavena Hristova, Director of Product Marketing – Document AI, Dr. Marlene Wolfgruber, Product Marketing Manager – AI and Jon Knisley, Product Marketing Manager – Process AI.
📆Upcoming Event (in-person):
November 11-12, 2024: AI+IM Europe Forum in Manchester, UK
Join industry leaders from across Europe gathering at the AI+IM Europe Forum in Manchester, brought to you by AIIM (Association for Intelligent Information Management), to explore the transformative potential of AI in information management. This event will focus on the latest innovations, strategies and best practices in AI-driven data governance, automation and risk management.
📌Find more upcoming events and webinars in the Intelligent Document Processing space here.
Thank you for reading and see you next week!
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